Information for students, parent/carers and external support agencies during the summer holidays

If you would like to speak to a member of the safeguarding team about the welfare of a child or if you require any family-based support during the summer holidays, please either email your concerns to safeguarding@hillcrest.bham.sch.uk or call 07538245067 between 9.00am-3.00pm (Monday-Friday) A member of the safeguarding team will contact you as soon as possible to address your concerns or contact Children’s Advice & Support Service (CASS) on 0121 303 1888. If parents require additional support during the summer holidays, in terms of finance, rent, benefits, housing, food, their child's mental health or well-being, or anti-social behaviour in the community, you can make contact with your nearest Early Help Location Team. The contact details are listed below:

Please also find below links parents can access if they you are experiencing financial issues or difficulties during the summer holiday period:

https://www.birmingham.gov.uk/info/50224/birmingham_children_s_partnership/2156/birmingham_children_s_partnership_-_resources

https://www.bvsc.org/resources
https://birminghamcentral.foodbank.org.uk/

https://www.trusselltrust.org/get-help/find-a-foodbank/

Please also find a link below to support parents to keep their children safe online during the summer holiday period:

https://www.gov.uk/government/publications/coronavirus-covid-19-keeping-children-safe-online/coronavirus-covid-19-support-for-parents-and-carers-to-keep-children-safe-online

If you are particularly concerned about your child's mental health and emotional well-being, please follow the links 'Click here - for further help or support'. Additionally, your child can also access support from KOOTH. This is a confidential online support service for young people up to the age of 25 and provides support from trained professionals on a range of issues. You and your child can access support by visiting https://www.kooth.com/

If you need to report your child's absence from school, please either call the absence line 0121 4643172 and press 1 for attendance (where you will be able to leave a voicemail) or if you are unable to get through email the enquiry email address at enquiry@hillcrest.bham.sch.uk

Please ensure you leave the following information:

• Child's full name

• Child's year group

• Reason for the absence

• If you are self-isolating, please advise the school what date this is starting from.

• A contact number, should we need to contact you

• Any further information you would like to share